Green, C. W., Rollyson, J. H., Passante, S. C., & Reid, D. H. (2002).
Maintaining proficient supervisor performance with direct support personnel: An analysis of two management approaches.
Journal of Applied Behavior Analysis,
35, 205-208.
A traditional management approach using indirect feedback was
compared to an approach involving direct feedback for maintaining
supervisory proficiency in observing and providing feedback to
staff. Three supervisors participated in each condition. The
first 3 supervisors then received direct feedback. Direct
feedback was accompanied by high levels of performance relative
to the indirect feedback protocol. The need for maintenance
procedures with supervisors is discussed.
DESCRIPTORS: _supervisor performance, feedback, staff management